Owen Hughes Owen Hughes

Why are clients choosing your competitors over you?

There was a time when having the right qualifications, the right team and a solid track record was enough to win clients. Once you outline your credentials, the next step is to wait for the right people to notice. That approach still exists across professional services. It just does not cut through the way it once did.

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Owen Hughes Owen Hughes

Why your law firm's networking isn't generating referrals

If your networking activity is not generating referrals, the problem is rarely the networking itself. It is where it sits in your overall strategy.

Most law firms treat networking as something separate from their marketing. 

You attend a breakfast or dinner, hand out a few business cards at a drinks reception, send a LinkedIn request the morning after, and call it done. It ticks a box, but it rarely ties back to anything strategic.

When networking is genuinely woven into your overall marketing strategy, it becomes one of the most powerful and cost-effective growth tools available to your firm, whether you are a sole practitioner building a local client base

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Owen Hughes Owen Hughes

Everyone's a thought leader. So why is no one listening? 

Scroll through LinkedIn on any given morning and you will find a flood of hot takes, industry predictions and "unpopular opinions" that turn out to be anything but. Thought leadership in professional services has a problem, there is simply too much of it and too little of it actually leads anywhere. For law firms, consultancies, accountancy practices and agencies across the UK, the race to publish has overtaken the drive to say something worth reading. 

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Owen Hughes Owen Hughes

Why the leading manufacturers in the UK are finally taking brand seriously. 

For decades, manufacturing businesses have grown on the back of relationships, referrals, and repeat orders. 

Sales has always been the engine. Build a good product, look after your clients, and the pipeline takes care of itself. That model worked for a long time and for many manufacturers it still does, up to a point. 

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Owen Hughes Owen Hughes

How the Cost of Living Crisis Has Changed Consumer Buying Habits 

The cost-of-living crisis has transformed the way consumers shop across the FMCG sector. Rising household bills, higher grocery prices and continued economic uncertainty have forced shoppers to become more selective, strategic and value-conscious than ever before. But consumers are not simply choosing the cheapest products, they are redefining what “value” really means. 

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Owen Hughes Owen Hughes

What a Realistic Marketing Strategy Actually Looks Like

Most marketing strategies I see fall into one of two camps.

Either they are forty-page documents that nobody reads after the first board meeting, or they are a loose collection of activity with no real thread connecting any of it. Both tend to produce the same outcome. A lot of effort, an inconsistent pipeline, and a growing suspicion that marketing simply does not work.

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Owen Hughes Owen Hughes

Why Businesses That Cut Marketing Always Pay More Later

Most businesses I speak to follow the same pattern. Marketing ticks along when the pipeline is healthy and everyone is busy. Then things go quiet. Suddenly marketing is expected to fill the order book by the end of the month.

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Owen Hughes Owen Hughes

Brand Ambassadors in FMCG: Your Most Persuasive Marketing Channel Is a Person

When a real person looks a shopper in the eye, hands them a sample and tells them why they genuinely love a product, something shifts.  

Brand ambassadors are one of the most underused assets in FMCG marketing, and the brands winning right now have quietly put people back at the centre of their strategy. Not as a nostalgic throwback. As a deliberate commercial decision.

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Owen Hughes Owen Hughes

Sponsored Events for Professional Services: Are You Investing in the Right Rooms?

The best events in your sector are happening. Make sure your firm is part of the conversation.

In 2026, event sponsorship for professional services is about strategy, not visibility alone. The firms building the strongest client pipelines are choosing fewer events with sharper focus and walking away with relationships that last. Here is how they are doing it.

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Owen Hughes Owen Hughes

How Smart FMCG Brands Win Both Online and Offline

In a world of dashboards and AI-driven automation, it is easy to forget one thing: FMCG products live in both the real and digital worlds. The brands that succeed are those that turn insight into experiences that matter, whether a shopper clicks “buy” online or picks up a product in-store.

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Owen Hughes Owen Hughes

Simplifying Complex Services: How to Sell Services That Are Hard to Explain

In professional services, using technical language is often a part of the job, but it shouldn't be a barrier to entry. If a prospect fails to grasp your value within seconds, they will simply disengage. To transform intricate expertise into commercial impact, you must prioritise clarity over technical density. Put simply, you need to speak the language of your clients.

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Owen Hughes Owen Hughes

Transforming Corporate Responsibility into Commercial Success 

Reputation is one of the most fundamental factors for any business. In today’s economy, a company’s value is increasingly defined by its integrity as well as its financial performance. At Eyes Wide Open (EWO), we engineer strategies where commercial growth and social impact work in tandem to build a resilient, future-proof brand.

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Owen Hughes Owen Hughes

Why Every Professional Firm Needs a Brand Strategy

Your reputation is your only real currency. You can possess the sharpest legal mind or the most precise engineering skills in the country, but if the market perceives you as just another firm, you may be stuck in a race to the bottom on price. 

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Owen Hughes Owen Hughes

AI Briefs that Transform FMCG Brands 

In the FMCG world, you have roughly two seconds to win. Whether it is a thumb-stop on a feed or a glance at a crowded shelf, your brand either connects or it vanishes. Today, AI is our fastest engine for growth, but without a veteran at the wheel, it is just a shortcut to mediocrity. If you give a machine a vague instruction, you get "category mush" that shoppers ignore. 

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Why Accountants and Lawyers Must Build Digital Trust in 2026 

For decades, professional services firms such as accountants and lawyers relied on handshakes, heritage, and referrals. In 2026, those elements still matter, but they are no longer enough. Today, your digital footprint is the foundation of trust. Potential clients will research your expertise online before they ever pick up the phone. If you are invisible where they search, credibility is lost.

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How to Stay Visible in the Era of HFSS Restrictions 

If you are only just waking up to the new HFSS regulations, you are already behind. As of January 5th, the UK has officially pulled the plug on advertising for products high in fat, salt, or sugar online and on TV before 9pm. 

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